We at PiersideParts.NET do our best to ship every order as soon as possible and 90% of the orders leave within 24 hours of being placed. We stock thousands of parts, however, some items may need to be ordered and will delay the shipping of your order. If there will be a considerable delay before we can ship your order, we will notify you via email to see if you would like a partial shipment.
Please check your order immediately upon receipt, you must let us know within 48 hours if there is any items missing or mishipped items in your order.
Damaged shipments - You (the receiver) must file a damage claim with the appropriate shipping company. We can not file the claim. Please retain all packaging materials as the shipping company may want to inspect the damaged items and the packaging. Once the claim has been filed and we have been notified by the shipping company we can move forward and resolve the issue.
PiersideParts Unlimited keeps your shipping cost low and does our part to help the environment by reusing boxes and packaging materials whenever possible. We do not purchase styrofoam "peanuts" ever. All peanuts used in shipping have been used in orders we received from our suppliers. 95% of our packaging materials have been recycled.
Returns, Cancellations & Pricing:
If you are not satisfied with your order please contact us as soon as possible at firstname.lastname@example.org or 714-848-8868. Returns will be accepted within 10 days of purchase for exchange or Store Credit Only !!!!!.
Shipping is not refundable & returns are at the purchaser’s expense.
SORRY, NO RETURNS ON ELECTRICAL ITEMS.In no event shall Pierside parts.net be liable for any direct, indirect, incidental, punitive, consequential or any other damages whatsoever, whether in action or under contract, tort or otherwise. Under no circumstance, including, but not limited to, negligence, shall Pierdside parts.net be liable for any damages that result from the use of, or inability to use, the information, materials or products contained in or purchased from this site. Further, Pierside Parts.net shall have no liability or responsibility for any delay in the delivery, installation or use of the products, as well as the service life of the products, performance, applicability for the use intended, proper installation, or the accuracy of information provided. High performance parts do not have a warranty for length of service life or failure. High performance parts are under extreme fatigue and as such, lifespan may range from 1 min to 1 decade we do not offer any warranty guarantees or predictions for these parts.
Cancellations and/or Returns are subject to a 20% restocking fee. (not applicable if you cancel on the same day you placed your order).
Special order items such as TMI upholstery and specially machined items are not returnable.
Prices are subject to change without notice. vwparts.net will not be responsible for pricing, or image errors that occasionally occur on the website.